Solutions
Streaming intelligence for the teams responsible for playback.
FOCUS, our investigation product, finds playback problems, examines what connects affected sessions and gives the responsible team evidence to act. Start with the data you have and fit the findings into your operations.
Broadcasters & Streaming Services · Telco TV & Video · CDNs & Infrastructure Platforms
Broadcasters & streaming services
Understand which playback problems affect your audience and give application, content and delivery teams a concrete starting point for action.
Discover hidden playback problems. Find affected device, content and delivery cohorts, including problems that disappear in service-wide averages.
Make provider escalations actionable. Connect affected sessions with relevant CDN requests, delivery timings and errors. Give providers evidence they can investigate.
Keep control of your data. Use open standards and access your full-fidelity log and telemetry data for further analysis and other use cases.
A rise in rebuffering for a CDN and ISP combination becomes more useful when the investigation identifies affected sessions and delivery records. Your distribution team can use that evidence to follow up with the provider.
Telco TV & video
Investigate playback across apps, TV devices, content and delivery partners. Route the findings according to the way your service is operated.
Understand device and application behaviour. Find cohorts affected by playback incompatibilities, quality changes or repeated failed viewing attempts.
Connect viewing impact with delivery evidence. Give internal teams and delivery partners a shared account of affected sessions and relevant requests.
Configure feeds in your own words. Describe which findings belong with each team. Deliver them through Slack, Teams, Jira or email.
A problem affecting a TV device group may need the app team; slow segment delivery may need a delivery partner. FOCUS investigates the available evidence before routing a relevant finding to the people responsible.
CDNs & infrastructure platforms
Connect delivery performance with playback impact in your own operations, or add streaming investigation to your customer offering.
For your operations
Establish which delivery anomalies affect playback. Narrow investigations to relevant requests, points of presence, routes and affected sessions. Work from concrete evidence when following up customer reports.
For your platform
Add streaming investigation through an integration scoped to your platform. Connect suitable data, bring findings into your operational workflows and keep full-fidelity data available for other customer uses.
A failed segment request can be followed by normal playback, a stall or a session ending. FOCUS investigates what happened next before deciding whether a finding needs attention.
See a delivery finding · Explore SPECTRA data and integrations
Discuss your streaming setup.
Bring your data sources, operational priorities and team structure. We will identify a focused starting scope.