More reliable streaming Less operational effort
EINBLIQ.IO finds playback problems, investigates the affected sessions and gives your team evidence to act.
Across apps, devices, content and delivery. No client SDK required.
From data to action
Start with your CDN logs
Forward suitable CDN logs and we reconstruct playback sessions. Enable CMCD where available. No client SDK required.
Get findings to the right team
Send insights and supporting evidence through email, Slack, Teams or Jira.
Find the issue hidden inside the average
An average can hide problems affecting a particular group. EINBLIQ.IO finds what those sessions have in common and examines the evidence behind the problem. Here is one delivery example.
Find affected sessions Investigate the evidence Act with the right team
Follow the delivery example
Find the affected group
FOCUS looks for patterns among sessions with deteriorating playback. In this example, the affected sessions share one point of presence (PoP) of one CDN.
That shared delivery path gives the agents a specific cohort to investigate.
Rebuffering One CDN · One PoP
An investigation scope, identified from what the affected sessions have in common.
Illustrative example. No customer data or measured proportions.
Investigate those sessions
Agents connect playback behaviour with the matching CDN requests. Here, slow segment transfers precede the buffer running empty—even though the requests return HTTP 200.
This points to a delivery problem at the shared PoP, with specific requests for CDN operations to investigate.
Illustrative session timeline. Playback and request evidence refer to the same session. What the CDN log evidence adds
Concrete log records for affected sessions give the responsible team the requests to inspect: which segment was requested, where it was served, its HTTP status and its transfer timing, where those fields are available.
The timeline above illustrates the relationship; it does not display customer log records.
Put findings in the right hands
FOCUS delivers the alert and investigation results to the responsible team. Supporting evidence, such as CDN-log samples or reported player errors, helps them follow up and fix the issue.
See the investigated finding- Route to
- CDN or cache operations—directly or via your distribution team, following your agreed escalation path.
- Evidence in this example
- Affected PoP, session context and matching CDN-log samples showing the slow transfers.
- Action for the team
- Trace the slow transfers at this PoP and resolve the delivery issue.
Verify the recovery
After the team applies a fix, compare new sessions through the same PoP with the earlier affected cohort. Confirm that segment delivery is back in range and playback quality has recovered.
The result is visible in the data.
The same PoP Playback recovered
- Segment delivery back in range
- Playback quality recovered
Illustrative recovery state. No measured customer result.
More reliable streaming
Issues that could stay hidden are found, addressed and checked against playback data.
Less operational effort
Less manual investigation. Concrete evidence helps the responsible team get to a fix faster.
Built for your streaming operations
Broadcasters & Streaming Services
Find hidden playback problems and coordinate fixes across apps, content and delivery providers.
Telco TV & Video
Investigate quality across the apps, devices and delivery paths of your TV and video services.
CDNs & Infrastructure Platforms
Connect delivery behaviour with viewer impact, for your operations or customer offering.
Start with a focused proof of concept
Agree the first scope, connect the relevant data and evaluate the findings with your team. Expand from there, with optional professional services for issue follow-up and longer-term improvements.